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Frequently Asked Questions
General
Custom Orders
Stickers and Other Treasures: We work hard to get your order processed and shipped as quickly as possible. Our typical processing time is 3–10 business days before your item is ready to ship depending on item and quantity ordered.
Seasonal Products: Processing and delivery options will be provided in product listing.
Apparel: Each shirt is custom made just for you! We work hard to get your order processed and shipped as quickly as possible. Our typical processing time is 3–10 business days before your item is ready to ship.
Please keep in mind that processing times may vary slightly during busy seasons, but we always strive to get your order out the door promptly and with care.
Pre-Made/Ready to Ship items will be shipped within 1–3 business days after your order is placed. You’ll receive a tracking number once your package is on the way. Shipping times may vary depending on the carrier and your location, but we always do our best to get your order to you as quickly as possible.
Due to the personalized/handmade nature of our products, returns for custom apparel (including t-shirts, hoodies, sale items, and other made-to-order items), and handmade items are not eligible for return under our general policy.
However, customer satisfaction remains a top priority. If you receive the wrong item or an item with a material defect or a printing error that does not align with your original instructions, please contact us. We will carefully review the issue and work with you to find an appropriate resolution. We may request additional information such as pictures.
Thank you for understanding and supporting custom and handmade work.
Pre-Made / Ready-to-Ship Clothing
Sometimes We create test apparel when trying out new designs to make sure the images meet our quality standards. We also make pre-made pieces occasionally to refresh our inventory. These items are available in set colors and sizes, and since they’re already made, we offer them at a discounted price.
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